Our services
How we can help
Mediation, coaching and practical support with paperwork, explained in plain language. Choose a service to read more, or book a free 15-minute call to talk it through.
Mediation, coaching and practical support with paperwork, explained in plain language. Choose a service to read more, or book a free 15-minute call to talk it through.
We provide impartial mediation and practical support to help individuals and families resolve disputes constructively and, where possible, avoid court proceedings.
£80 per hour for the session, not per person · first 15-minute call free
Your mediator doesn't take sides or make decisions for you.
The decisions are yours, reached together and at your pace.
Clear next steps, and a written record of what you agree.
Your safety comes first. If there has been domestic abuse or you're worried about safety, mediation may not be suitable. Tell us on your free call. National Domestic Abuse Helpline (free, 24 hours): 0808 2000 247. Sutton Women’s Centre (support for women affected by domestic abuse): 020 8661 1991 or suttonwomenscentre.co.uk. Citizens Advice (free, independent advice): Adviceline 0800 144 8848 or citizensadvice.org.uk. In an emergency, call 999.
Guidance through the emotional and practical complexities of a separation, helping you regain confidence and make informed decisions. We offer structure, tools and steady support so you can navigate communication, routines and next steps with clarity and self-compassion.
Clarify priorities and next steps when everything feels uncertain.
Plan calm, effective conversations with your ex-partner or family.
Build resilience with routines and resources that suit you.
Difficult situations and conversations can impact your mental health. We offer online counselling and CBT (Cognitive Behavioural Therapy) sessions with our partnered BABCP-accredited CBT therapist; clients referred by Lexaura receive a discounted rate.
Practical support with drafting documents, preparing paperwork and understanding processes. We help you structure information, prepare files that meet requirements, and move forward with confidence.
Clear, well-organised drafts of the documents your matter needs.
Help gathering, organising and presenting your papers and information.
Plain-language explanations of the steps, forms and deadlines involved.
Make sure your wishes are clearly set out. We guide you through the key decisions with plain-language explanations, so your intentions are fully understood and correctly recorded.
We talk through your family, assets and wishes step by step.
Your wishes written up in clear, straightforward terms.
Guidance on how your will needs to be signed and witnessed.
Administrative support through the process of buying, selling or remortgaging a property. We explain each step in plain language, help you gather and coordinate documents, and help you avoid common delays.
We work alongside your conveyancer or solicitor. The legal conveyancing work itself is carried out by them.
Keep track of documents, questions and next steps on your purchase.
Get your paperwork and information ready so your sale runs smoothly.
Organised support with the forms and documents a remortgage involves.
Help understanding letters, forms and documents, and support with conversations, in your language. Useful alongside mediation, or on its own when important paperwork arrives in a language you're less comfortable with.
Shabnam speaks Farsi herself. For other languages, we can arrange interpretation or translation on request, at an extra cost.
Need a certified translation for a court, the Home Office or another official body? Ask us first and we'll tell you whether we can help.
Help understanding what a document says and what it's asking you to do.
Support so you can follow and take part in meetings and calls.
Tell us the language and what it's for; we'll confirm whether we can help before any work starts.
Book a free 15-minute call and we'll talk it through. Mediation is £80 per hour; for other services we'll agree a price with you before any work starts.